Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the warranty period for NewJaisa products?
All our certified electronics come with a standard 12-month warranty covering hardware defects and technical malfunctions.
How do you ensure the quality of refurbished devices?
Each device undergoes a rigorous 40-point quality check by our expert technicians to ensure it meets our high standards of performance and reliability.
What is your return policy?
We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original condition for a full refund.
How long does shipping take?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes between 3 to 5 business days.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, along with secure prepaid options like UPI, Credit/Debit cards, and Net Banking.
What is included in the box?
Every purchase includes the device, a compatible charging cable, a power adapter, and a warranty manual, all packed in NewJaisa branded secure packaging.